Information and Advice

Information and Advice from the INTO

Head Office is open from 9am - 1pm and from 2pm to 5pm Monday to Friday.

Members' Enquiries: Members who need information, advice or assistance from the INTO are advised:

• To consult in the first instance the relevant section of the INTO website. The website is a resource and information service for members.
• To seek the advice and assistance of the school's INTO Staff Representative. The Organisation's monthly magazine InTouch carries important updated information and relevant sections should be retained for reference.
• To contact an Officer of the Branch. In particular, members are advised to retain for reference the name and telephone number of their local Branch Secretary.
• To contact their District Representative on the Central Executive Committee, particularly in the case of any serious or urgent matter.
• To contact INTO Head Office.

Head Office Administration

Members' Queryline

The Members' Queryline operates from 9.00am - 1.00pm and 2.00pm - 5.00pm Monday to Thursday. INTO membership/teacher number is required.

Queries are dealt with as soon as possible. However, queries received after 3.30pm may not be dealt with until the following day.

Fridays: All queries received will be logged and dealt with the following Monday. Urgent queries only will be dealt with on the day. Urgent queries are defined as allegations of child abuse, immediate threat of suspension and/or dismissal of a teacher, assault on a teacher or bereavement.

This is to facilitate dealing with the management of correspondence/emails and the provision of a dedicated service for Branch and District Officers.