Parental Complaints

Schools are committed to working with parents in the best interests of their childrens’ education. The purpose of the Complaints Procedure is to address complaints raised by parents/guardians.

Handling Parental Complaints: INTO Guidance (pdf)

TNC 2011/94: Parental Complaints Procedure for Schools (pdf)

Printout Article: Parental Complaints: What Information should Teachers Expect? (pdf)