The purpose of this procedure is to set out clearly the process, including time limits, which should be followed where a teacher raises a matter of grievance. It should not detract from both parties endeavouring to resolve perceived problems initially through informal means.

TNC 2014/6 : Grievance Procedure for Teachers, Including Principals and Vice-Principals (pdf)

TNC 2014/6: Annex A : Grievance Mediation Procedure (pdf)